Smart and Seamless Guest’s Payments

85% of all international travel payments are made by credit card. It’s also where most costs, fraud, chargebacks and other problems occur.

Hotel Link Pay has been built specifically for accommodation providers to tackle these cross border payments challenges. It both lowers your costs and improves your customer experience.
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We save you money

No set-up fees, monthly service fees or flat amounts on transactions. The percentage charge on each transaction covers everything.

We cut your workload

Hotel Link Pay is built right into your booking engine so all the booking and payments data is in one place. Reconciliation is easy and very fast.

We reduce your risks

We have extra steps in card verification designed to detect fraud (called 3DS)- which is particularly important for international cards.

Hotel Link Pay gives YOU the accommodation provider the power to process payments securely.

Get more money in your pocket too.

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Our great rates get better without any effort from your side. No more losing 10% or more of your business to chargebacks.

No extra fees

We charge no set-up fees, monthly service fees or flat amounts on transactions. The percentage charge on each transaction covers everything.

Control your funds

We provide you with the ability to decide when you want funds transferred to your account so you avoid inward bank fees on small amounts.

Less chargebacks

We help cut many of the costs you incur and losses you experience handling chargebacks and processing claims for no-shows.

Easy process

We don’t force accommodations to put up expensive financial bonds or term deposits as a security.

Auto sync

Auto-syncing with your booking policies provides hands-off control on when client cards are charged and pre-authorisations made… right down to the room level.

Reports

In-built reports provide real-time visibility, saving time.

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Security and Compliance

We reduce your risks

Tokenization

We use credit card tokenization. This means that no raw data (credit card numbers) sits in the booking system. The system is fully PCI DSS v3.2.2 Level 1 compliant.

Secure

We have extra steps in card verification designed to detect fraud (called 3DS)- which is particularly important for international cards.

Straightforward Approval

We speed things up

Payouts

Settlement to your account is typically made within 2 working days. Reduce inward bank fees by transferring payouts to your bank account in bulk.

Sign up process

New accounts are typically approved in under 7 days. There is no set-up fee or approval cost.

We provide a service to many who can't get one today

We manage risks on our side with the accommodation industry differently to major third party providers like banks. This means we can offer a service to those who might otherwise not have had one.

We work in many countries where no local service was previously available.
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Keep learning about our core solutions

Channel Manager

Booking Engine

Front Desk

Payment System

Smart Rates

Hotel Website

Explore our core solutions